What to Do Before Moving Into Your New Home
Your Cleveland Mover shows you where to find the best reviews and how to spot a fake review
Finding a reputable mover can be one the most difficult tasks when moving. After going through all the stress of finding the right home, you don’t want moving day to be spoiled because you hired the wrong mover. The first step for many people when searching for a mover is asking for recommendations from friends and family. However, they may not know any mover or it may have been a long time since they moved.
So, how do you find current moving reviews that you can trust? It often comes down to your own personal judgment, but here are some tips to guide you in the right direction.
Use reputable review sites.
Angie’s List and the Better Business Bureau are good places to start looking for reviews. These sites have policies to prevent fraudulent reviews. Also, you will be able to see if any complaints were filed and how they were resolved.
Also, Yelp! will hide reviews they deem to be suspect based on their algorithms. However, social media sites like Google + or Facebook will generally allow people to post just about anything. A fake review may only be removed if it is flagged by others. Whenever you look at a review site, look over their policies on reviews. If you can’t find one, then it is likely that the moving company could post good reviews as an anonymous or fake user.
Ask for a recommendation from your realtor.
Realtors are great sources for finding a mover. They are well-experienced and well-connected to homeowners and businesses, so they know which companies are reputable and which ones aren’t. Even if you don’t want to take their recommendation, a realtor might be able to tell you if the mover you are thinking of using is legitimate. Remember they’ve dealt with a variety of homeowners, who may have shared their horror stories or fantastic experiences with them.
At Leaders Moving, we often work with realtors and have several realtor reviews from those who recommend us featured on our website.
Don’t trust moving reviews that are overly positive.
We know that moving can be one of the most stressful situations in a person’s life, but just because a move goes smoothly doesn’t make it exciting. Be wary of overly positive reviews. Look out for words like “performed miracles,” “lowest price,” or “perfect.” These may be a too good to be true and could be a fake review. Keep in mind that every moving company should have some positive and some negative reviews to be realistic.
Beware of wordy moving reviews.
Most reviewers get straight to the point. They’ll highlight what they liked, what they didn’t like, and any relevant incidents about the experience. Any moving reviews that sounds more like a narrative might be fake. No one usually has time to write a review that goes step by step through the move process, unless they are being paid by the moving company. Another red flag is if the review sounds like an endorsement or commercial for the mover.
Evaluate odd language in the review.
Fake reviews will often sound similar or repetitive because they are written by the same person. Also, don’t be fooled by moving reviews that repeatedly mention the company’s name. Once or twice is fine, but much more than that and it could be a ploy by the moving company to increase SEO (search engine optimization).
When you read the moving review, try to picture yourself as the person writing it. Would you write a review like that or does it seem like something a marketer would write? If the latter, it may be fake. Finally, don’t trust reviews that are filled with grammatical errors. Fake reviewers often come from foreign countries, so if a review doesn’t read right it probably isn’t legitimate.
Take moving reviews with a grain of salt.
If you’ve done your research to hire a reliable mover, then you shouldn’t second guess yourself because of one bad review or not very many reviews for the moving company. The majority of people don’t take the time to write reviews unless they have had an extremely great or extremely poor experience. As long as you don’t see any red flags with the company, such as improper licensing, cash only, or unmarked trucks, you should be fine.
Hire Leaders Moving, Your Reputable Cleveland Mover.
At Leaders Moving, we do our best to create a good experience for the customer every time. Check out our reputation on Angie’s List and the BBB. Over 80% of our business comes from repeat customers or referrals. We are also very open about our damage claims rate with about 6% of moves having a claim over the past 10 years, which is less than half the average mover according to AMSA.
Give us a call at (440) 497-4393 and see what makes us different from other movers, or get a quote online to get the process started.
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About the author
LEADERS Moving & Storage was founded in 1994 in Ohio with a pickup truck and a handshake. Since then, we’ve become one of the largest moving companies in the Midwest and have set the standard for others to follow.
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